Technical Program Manager
Galaxy Digital is a full-service digital asset firm offering institutional OTC trading, lending, derivatives, staking, tokenization, asset management, investment banking, and venture funding.
About Galaxy Digital
Galaxy Digital is a technology-driven financial services and investment management firm that offers institutions and direct clients a full suite of financial solutions spanning the digital assets ecosystem. The company operates three complementary businesses: Global Markets, Asset Management, and Digital Infrastructure Solutions.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own the operational side of software development: intake, prioritization, delivery tracking, and stakeholder coordination. You are proactive about ensuring new asks are clearly defined, appropriately scoped, and visible. You take accountability for follow-through — whether that means chasing down blockers, surfacing risks early, or promptsing stakeholders when things stall. You don't assume someone else will handle it; you make sure it happens. You have the technical depth to follow architecture conversations, dig into dependencies, and represent the state of a project with confidence. Engineers trust you to understand the nuance; business stakeholders rely on you to translate it.
Requirements
- 7+ years of experience in Technical Program Management with direct involvement in engineering-led delivery
- Strong track record leading complex, cross-functional initiatives, ideally across time zones and with multiple engineering teams
- Proven ability to manage intake, triage new requests, and partner with tech leads to define scope and priorities
- Confident tracking resource allocation and team workloads across multiple pods, and surfacing gaps or overloads early
- Highly structured in approach, with fluency in delivery tooling (JIRA, dashboards, docs) and the ability to create clear visibility for both working teams and executive stakeholders
- Strong communicator capable of producing concise weekly status updates and interfacing directly with senior stakeholders
- Operates independently, with a bias for action and accountability
- Ability to engage deeply with technical projects not coding, but able to understand architecture, dependencies, and implementation complexity
- Based in London able to bridge the execution gap between New York and Hong Kong
- High agency, low ego Youll own a clear mandate and are expected to drive within it
- Bonus Points: Experience in digital assets, financial markets, or operations heavy technology environments
- Bonus Points: Prior experience as a software engineer or in a hands on technical role
- Bonus Points: Familiarity with staking, validators, or blockchain infrastructure
- Bonus Points: Experience working alongside tier 1 financial institutions banks asset managers custodians
Responsibilities
- Own delivery across Blockchain Engineering teams
- Act as the key execution partner to the Head of Blockchain Engineering, supporting engineering teams across New York and Hong Kong
- Own the end to end intake process for new workstreams, ensuring asks are captured, clarified, scoped, and prioritized in coordination with tech leads, product, and stakeholders
- Maintain a global view of team resourcing and delivery, including who is on what, current priorities, and where conflicts or gaps exist
- Own project management for larger or complex initiatives that span multiple teams or functions, including dependency management and stakeholder coordination
- Create visibility and drive alignment
- Create and maintain up to date status dashboards and reporting tools to provide a single pane of glass for leadership and stakeholders
- Facilitate agile ceremonies planning stand ups retrospectives where needed, and ensure JIRA and other tooling reflect accurate project states
- Provide regular, concise, and structured status updates to senior leadership, including the Head of Blockchain Engineering
- Coordinate with adjacent teams infrastructure security controls where dependencies impact delivery
- Surface and resolve blockers
- Proactively identify blockers, risks, and shifts in scope or resourcing, and ensure the right people are aware early
- Work closely with tech leads to ensure structured delivery across time zones and consistent execution rhythms
- Chase down vendor updates, resolve cross team dependencies, and keep commitments on track without waiting to be asked
- Improve the operating system
- Contribute to the evolution of delivery process maturity across the Technology organization
- Keep cadences rituals and tooling simple, compounding clarity, not overhead
- Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes
- Leverage AI tools such as generative AI, automation platforms, and data copilots to improve productivity, decision making, and output quality in your day to day work
Benefits
- Competitive base salary and discretionary bonus
- Hybrid/Flexible Working Arrangements
- Flexible Time Off (paid)
- 3% 401(k) company contribution
- Company-paid health and protective benefits for employees, partners, and other dependents
- Generous paid Parental Leave
- Competitive family planning benefits for US employees
- Opportunities to learn about the Crypto industry
- Smart, entrepreneurial, and fun colleagues
- Free daily snacks and weekly breakfasts/lunches
- Employee Resource Groups
- Free coaching and counseling sessions through Headspace
