Team Lead Project Operations Management
Adyen is a financial technology company providing a unified platform for payments, data, and financial products. It serves global enterprises, retailers, platforms, marketplaces, and other high-growth businesses.
Projects
About Adyen
Adyen provides payment processing and financial technology services through a single platform. Its offerings include online and in-person payments, payment methods, risk management, authentication, revenue optimization, issuing, payouts, liquidity management, embedded accounts, and capital. Adyen typically serves global enterprises, retailers, SaaS platforms, marketplaces, and other high-growth businesses.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead a team of Project Operations Managers responsible for complex global customer rollouts. You will support escalations, improve delivery processes, scale the organization, drive change initiatives, collaborate across teams, and help define and execute strategic initiatives from the San Francisco office.
Requirements
- At least 5 years of experience managing direct reports
- Experience managing a high-performing senior team
- Project management experience with enterprise customers in a large global company
- Experience driving global process change, setting up tools, and implementing procedures
- Ability to collaborate with global teams and build strong relationships
- Understanding of global commerce and the requirements for successful regional client operations
- Willingness to work in the office 3 days a week
- Willingness to travel domestically and internationally
Responsibilities
- Lead Project Operations Managers to deliver customer rollouts efficiently
- Act as a partner and escalation layer for complex projects and technical challenges
- Create an open communication and feedback culture
- Scale the team while preserving Adyen’s operating culture
- Drive continuous process improvement
- Lead new initiatives and organizational change
- Collaborate across teams to grow the global Project Operations organization
- Define and execute strategic initiatives