Project Support Officer
GCHQ is the United Kingdom's intelligence, security and cyber agency, working to identify, analyse and disrupt threats to the UK.
About Government Communications Headquarters (GCHQ)
A UK public body whose statutory function includes foreign-focused signals intelligence. GCHQ uses technical capabilities, analysis and online effects across counter-terrorism, cyber security, serious and organised crime, strategic advantage and support to defence. It has publicly described responsible AI use in its national-security mission.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will support project and programme delivery across planning, scheduling, risk management, governance, stakeholder engagement, change control, financial control, assurance and reporting. You will maintain high-quality information, support governance activities, identify emerging issues and provide reliable project information. You may be deployed across different projects, programmes or business areas as priorities change.
Requirements
- Have at least four GCSEs at Grade 4/C or above, including English Language and Maths, or an equivalent Level 2 qualification
- Have experience in a PMO, project controls or project delivery environment
- Demonstrate Project Delivery Capability Framework knowledge, skills and behaviours at Executive Officer level
- Be proficient with Microsoft Office applications, particularly Excel
- Be able to analyse project data and present information clearly and accurately
- Demonstrate stakeholder engagement and conflict-resolution skills
- Be a British citizen or hold dual British nationality
- Be able to obtain Developed Vetting
- Live within a commutable distance of Cheltenham, Samlesbury or Manchester
Responsibilities
- Support planning, scheduling and project delivery activities
- Maintain high-quality project records and information
- Support risk management, governance, change control, financial control, assurance and reporting
- Analyse issues and present clear information to stakeholders
- Support teams to identify and respond to emerging issues
- Build productive relationships with colleagues, customers and stakeholders
- Drive continuous improvement across project delivery
- Adapt to changing deployments and priorities
- Travel within the UK when required
Benefits
- Flexible working arrangements, including part-time work, compressed hours and flexible start and finish times
- 25 days of annual leave rising to 30 days after five years, plus 10.5 public and privilege holidays
- Interest-free season ticket loan
- Pension scheme
- Cycle to work scheme
- Gym, restaurant and on-site coffee-bar facilities at some locations
- Paid parental and adoption leave
- Training and professional networks
Hiring Process
Initial online application and pre-screening questions → online Situational Judgement Test → application sift → virtual technical and competency-based interview → conditional offer.