Team Lead Account Management
Adyen is a financial technology company providing a unified platform for payments, data, and financial products. It serves global enterprises, retailers, platforms, marketplaces, and other high-growth businesses.
Projects
About Adyen
Adyen provides payment processing and financial technology services through a single platform. Its offerings include online and in-person payments, payment methods, risk management, authentication, revenue optimization, issuing, payouts, liquidity management, embedded accounts, and capital. Adyen typically serves global enterprises, retailers, SaaS platforms, marketplaces, and other high-growth businesses.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You build, mentor, and coach account managers who grow strategic merchant relationships and payments revenue in China. You drive commercial growth, set team goals, coach account activities, engage executives, communicate merchant needs, and lead cross-functional projects.
Requirements
- Native Mandarin with business proficiency in English
- Payments, alternative payments methods, or card acquiring experience
- Experience engaging with C-suite executives in enterprise companies
- At least 2 years of team management experience
- Experience in a revenue-driving position
- Track record of growing share of wallet, cross-selling, and upselling
Responsibilities
- Drive commercial growth through strategic account guidance
- Set individual and team revenue goals
- Report performance and metrics at the executive level
- Create an open feedback culture
- Coach strategic account planning, contract negotiations, product roadmap discussions, and executive engagement
- Advise enterprise companies on global payments strategy
- Communicate merchant needs to influence product development
- Deliver merchant projects
- Provide payments knowledge to account management and other departments
- Maintain stakeholder relationships