Talent Strategic Projects Associate

Decagon is a conversational AI platform for enterprises to build, operate, and optimize customer-facing AI agents across voice, chat, email, SMS, and other channels.

San Francisco, United States
About Decagon

Decagon provides an AI concierge platform for customer experience teams. Its Agent Operating Procedures (AOPs) use natural-language workflows to define agent behavior, while the platform supports agent development, testing, analytics, and omnichannel deployment.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will identify recruiting workflow problems and build practical AI tools, automations, and systems. You will run experiments, turn successful work into documented repeatable programs, align stakeholders, lead enablement sessions, and research companies and executive talent.

Requirements

  • 2–5 years of experience in executive search, recruiting operations, consulting, program management, or a similar environment
  • Experience building tools, systems, or programs from scratch
  • Experience turning ambiguous problems into practical solutions through rollout and handoff
  • Hands-on experience experimenting with AI to solve problems
  • Research, writing, and organizational skills

Responsibilities

  • Identify workflow friction and prioritize problems worth solving
  • Build and improve AI tools, automations, and systems
  • Own projects from problem definition through execution
  • Turn successful experiments into documented repeatable programs
  • Design and lead team-wide enablement sessions
  • Research companies and leadership teams
  • Identify executive talent and produce actionable briefs

Benefits

  • Medical, dental, and vision benefits for employees and their families
  • Life insurance and disability benefits
  • Retirement plan
  • Parental leave
  • Fertility and family-building benefits through Carrot
  • Monthly wellness, lifestyle, and work-life balance stipend
  • Daily office lunches and snacks
  • Take-what-you-need vacation policy