Strategist Agent Development Public Sector

Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.

Series ERecently funded0 current maintainers0 active leadsTeam intelligence

Maintainer signals as of 9/25/2026

San Francisco, United States
About Sierra

Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will lead AI agent deployments from initial scope through conversation design, tooling, evaluation, launch, and production iteration. You will translate mission goals, policy requirements, and workflows into reliable agents; advise agency leaders; run stakeholder working sessions; resolve deployment issues; develop new use-case roadmaps; and inform product and public-sector strategy.

Requirements

  • Lead complex, high-visibility cross-functional initiatives to measurable outcomes
  • Engage with API documentation, data models, system architecture, and engineering and security tradeoffs
  • Demonstrate commitment to public service
  • Communicate clearly and persuasively across executive, operational, policy, and technical audiences
  • Apply analytical and critical-thinking skills to ambiguous problems

Responsibilities

  • Lead the agent development life cycle from scope through production iteration
  • Translate mission goals, policy requirements, and workflows into reliable agents
  • Advise public-sector executives and program leaders on AI strategy
  • Run working sessions with program, operations, technology, security, legal, and procurement stakeholders
  • Develop roadmaps for new public-sector use cases
  • Surface unmet needs and influence product, market, and repeatable-solution strategy

Benefits

  • Flexible unlimited paid time off
  • Medical, dental, and vision benefits for employees and their families
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family-building benefits through Carrot
  • Lunch, snacks, and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
  • Equity plan participation