Education Content Creator

Skills

About the Role

You will own education content and Learning Management System operations throughout this fixed-term maternity cover. You will design and build learning experiences, create e-learning modules and practical exercises, refresh existing materials, support product learning, and develop role-specific learning journeys. You will onboard learners, resolve LMS issues, support customers, collaborate with subject-matter experts, and use design and AI tools to improve content and workflows.

Requirements

• Experience in end-to-end learning or instructional design, from storyboarding through build and deployment
• Hands-on experience with Articulate 360, particularly Rise 360
• Experience managing a Learning Management System, including enrollment, troubleshooting, and administration
• B2B and B2C learning-creation experience
• Experience developing and deploying learning across multiple delivery channels
• Experience communicating directly with customers and learners
• Experience using design and AI-adjacent tools such as Canva and ElevenLabs
• Ability to use AI tools for content and administrative tasks
• Ability to work autonomously in a small team

Responsibilities

• Design and build end-to-end learning experiences
• Create storyboards and learning modules for banking and financial institution customers
• Build e-learning modules using Articulate Rise 360, Canva, and ElevenLabs
• Refresh and enhance existing learning products
• Create knowledge-delivery materials and scenario-based practical exercises
• Develop product-based learning and user certification materials
• Develop role-specific learning journeys
• Manage day-to-day Learning Management System operations
• Enroll and onboard internal and external learners
• Troubleshoot Learning Management System issues
• Support customers and learners throughout their learning experience
• Collaborate with subject-matter experts to shape content
• Collaborate on content-marketing projects
• Source, test, and deploy technologies that improve learner experiences
• Use AI tools to optimize content creation, Learning Management System workflows, and administrative tasks
• Identify opportunities to improve the learning proposition

Benefits

• Hybrid working
• Option to work from almost anywhere for up to 90 days per year
• £500 remote working budget
• $1,000 learning and development budget
• 25 days of annual leave plus bank holidays
• Extra day of leave for your birthday
• 16 weeks of fully paid enhanced parental leave for eligible employees
• Private health insurance
• Access to Spill mental health support
• Life assurance worth four times salary
• Cycle to Work Scheme