Strategist Agent Development Healthcare
SierraVisit Sierra website
Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.
Maintainer signals as of 9/25/2026
San Francisco, United States
About Sierra
Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will take AI agents from scope through conversation design, tooling, evaluation, launch, and production iteration. You will advise enterprise leaders, run customer working sessions, resolve issues, and translate customer needs into product improvements.
Requirements
- Customer-facing experience and relationship-building skills
- Clear communication with technical and non-technical audiences
- Analytical and critical-thinking skills
- Ability to read API documentation and understand data models and system architecture
- Experience delivering multiple complex projects
- Interest in financial services and customer experience
Responsibilities
- Own the Agent Development Life Cycle from scoping through production iteration
- Translate business goals into high-performing AI agents
- Advise enterprise leaders on AI strategy
- Run customer working sessions and resolve agent issues
- Surface customer needs to inform product and platform development
Benefits
- Unlimited paid time off
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family-building benefits through Carrot
- Lunch, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons
- Equity plans