Strategist Agent Development Cantonese Speaking
SierraVisit Sierra website
Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.
Maintainer signals as of 9/25/2026
San Francisco, United States
About Sierra
Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own the full agent development life cycle, from initial scoping and conversation design through tooling, evaluation, launch, and ongoing production iteration. You will advise enterprise leaders, run customer working sessions, resolve issues, and translate customer needs into product feedback.
Requirements
- Customer-facing experience and relationship-building skills
- Clear communication with technical and non-technical audiences
- Strategic problem-solving and critical-thinking skills
- Ability to read API documentation and understand data models and system architecture
- Experience managing multiple complex, high-visibility projects
- Cantonese language proficiency
Responsibilities
- Own the agent development life cycle from scoping through production iteration
- Design, tool, evaluate, launch, and tune AI agents
- Advise enterprise leaders on AI strategy
- Run customer working sessions and troubleshoot agent issues
- Surface customer needs to inform research and platform priorities
Benefits
- Flexible unlimited paid time off
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family-building benefits through Carrot
- Lunch, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons
- Equity plan participation