Staff Deployment Strategist
Parloa is an enterprise AI company providing an AI Agent Management Platform (AMP) for customer service and contact centers.
Funding history
About Parloa
Parloa builds AI agents and its AMP platform to help enterprises design, test, manage, and scale customer-service conversations.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead strategic AI deployments for Global 2000 customers, from defining the value thesis through production and expansion. You will translate business needs into scalable product capabilities, build prototypes and business plans, manage executive stakeholders, guide trade-offs, and share validated customer learnings with product teams.
Requirements
- 7–12 years of enterprise software experience in solution architecture, product, or consulting
- Proven customer-facing delivery experience
- Ability to translate customer outcomes into product capabilities
- Experience presenting to C-suite business and technical stakeholders
- Experience building client-specific roadmaps aligned with platform strategy
- Ability to scope features, assess feasibility, and ensure supportability
- Experience leading cross-functional teams without direct authority
- Hands-on experience building prototypes, making product changes, and creating business plans
Responsibilities
- Lead AI transformation deployments for strategic Global 2000 customers
- Manage business and technical stakeholders throughout deployment, production, and expansion
- Translate customer needs into reusable product capabilities
- Build prototypes, make product changes, and create business plans
- Bridge customer requirements and product capabilities
- Navigate workflow, ROI, and change-management ambiguity
- Lead trade-off, scope, and timeline discussions with strategic accounts
- Influence Product, Engineering, Sales, and Customer Success teams
- Feed validated customer learnings into the product roadmap
Hiring Process
TA Screen → Hiring Manager Call → Take-home Case Study → Case Study Presentation → Bar Raiser Interview