Solutions Engineer

Tavus is an AI research lab and operating company focused on Human Computing, offering real-time human-like AI PALs, multimodal models, developer APIs, and a no-code PAL Maker.

San Francisco, California, United States
About Tavus

Tavus builds foundational AI models for perception, conversational understanding, voice, and human rendering. Its current offerings include the Conversational Video Interface developer API, PAL Maker for no-code AI-human creation and deployment, and managed enterprise PAL solutions for use cases such as recruiting, healthcare, sales, education, and onboarding.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will help customers design and implement technical solutions, troubleshoot API and production issues, and explain complex integrations clearly. You will create developer resources, improve documentation, identify recurring problems, automate workflows, and provide technical enablement for enterprise teams.

Requirements

  • Build, deploy, and debug end-to-end applications
  • Manage multiple clients, projects, and issues simultaneously
  • Translate technical issues into clear explanations
  • Work with JavaScript, TypeScript, Python, or similar languages
  • Understand APIs, webhooks, and technical integrations

Responsibilities

  • Understand the product at a deep technical level
  • Architect customer solutions
  • Debug API requests and troubleshoot production issues
  • Identify issue patterns and improve documentation
  • Create developer resources and sample code
  • Automate, document, and streamline processes
  • Provide technical enablement and integration best practices

Benefits

  • Unlimited PTO
  • Healthcare
  • Gear stipends