Solutions Engineer EMEA Shift
Glean is an enterprise AI platform that connects company knowledge and systems to provide permission-aware search, AI assistance, and agents.
Funding history
About Glean
Glean develops enterprise Work AI software. Its platform provides enterprise search, a conversational AI assistant, and tools to build, govern, and orchestrate AI agents using a company’s connected data and permissions.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will support EMEA sales opportunities from Bangalore. You will demonstrate the platform, explain its architecture, run pilots and proofs of value, train customers and partners, present at events, and work with product managers and engineers on issues, feature requests, and roadmap questions.
Requirements
- Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field, or equivalent work experience.
- 4+ years of enterprise software pre-sales experience.
- Value-based discovery frameworks.
- Analytical and problem-solving skills.
- Technical presentation and customer training skills.
- GCP, AWS, and Azure familiarity.
- Identity services and SSO providers, including Azure/Entra ID and Okta.
- SAML, SCIM, and OIDC.
- API troubleshooting.
- Security concepts and tools, including firewalls, VPNs, SSL/TLS, DLP, WAFs, and proxies.
Responsibilities
- Perform interactive Glean platform demonstrations for prospective customers.
- Explain platform architecture in customer contexts.
- Scope and execute sponsored pilots and Proof of Value exercises.
- Educate and train customers and partners.
- Present at company-sponsored events.
- Liaise with product managers and engineers on issues, feature requests, and the roadmap.
Hiring Process
Brief AI-focused exercise or discussion during the interview process.