Senior Solutions Engineer

Figure uses blockchain technology to provide lending, trading, and investment solutions for consumer credit and digital assets.

Series D0 active leads
15720 Brixham Hill Avenue, Suite 300, Charlotte, NC 28277, United States
About Figure

Figure operates a vertically integrated blockchain-based capital markets platform for consumer assets and digital assets. The platform enables home equity lending, crypto-backed loans, tokenized asset trading, and yield-generating products through the Provenance Blockchain. Figure serves consumers, institutional partners, and investors across the United States.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will architect and document scalable integration solutions for mortgage lending partners. You will lead technical discovery, guide enterprise partners through API onboarding and production readiness, troubleshoot complex implementation issues, and improve reusable documentation, templates, and integration playbooks.

Requirements

  • 5+ years of experience in solutions engineering, technical consulting, solution architecture, or a similar customer-facing technical role.
  • Fluency with APIs and integration patterns, including REST, JSON, and webhooks.
  • Ability to design and debug end-to-end integrations.
  • Understanding of OAuth 2.0, SAML, SCIM, and secure system design principles.
  • Experience implementing scalable, production-grade integrations with enterprise engineering teams.
  • Ability to architect system workflows and data exchanges with tradeoff analysis.
  • Experience translating ambiguous partner requirements into technical implementation plans.
  • Troubleshooting skills across distributed systems.
  • Written and verbal communication skills and technical documentation ability.
  • Ability to influence Product, Engineering, Compliance, and Partnerships stakeholders.
  • Authorization to work in the United States.

Responsibilities

  • Lead technical discovery sessions with prospective and signed partners.
  • Understand partner systems, including CRMs, loan origination systems, servicing platforms, and identity providers.
  • Design scalable API and webhook integration architectures.
  • Recommend implementation patterns and identify edge cases and platform constraints.
  • Document solution designs for internal and external stakeholders.
  • Serve as the primary technical advisor during API onboarding.
  • Guide partners through REST API, webhook, authentication, and SSO flows.
  • Support sandbox testing and production readiness.
  • Standardize implementation patterns to reduce integration time.
  • Bridge partner engineering teams with internal Product and Engineering teams.
  • Identify opportunities to expand API and real-time data usage.
  • Improve partner workflows to increase throughput and ROI.
  • Surface product gaps through structured technical feedback.
  • Contribute to documentation and integration playbooks.
  • Adhere to security policies and data-handling procedures.
  • Complete mandatory security awareness training.
  • Report suspected security incidents or suspicious activity.

Benefits

  • Medical, dental, and vision coverage with 100% employer-paid premiums for employees and dependents on select plans.
  • HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits.
  • Employer-paid life and disability insurance.
  • 11 observed holidays and PTO plan.
  • Up to 12 weeks of paid family leave.
  • Continuing education reimbursement.