Shift Coordinator, Humanoid Robot Operations (Swing)
Figure is an AI robotics company developing general-purpose humanoid robots, embodied AI, and data-collection services for home and commercial use.
Funding history
About Figure
Figure develops the Figure 03 humanoid robot and Helix, its vision-language-action AI system, to autonomously perform household and commercial tasks. It also operates Index, a contributor network and app for collecting real-world task data.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You'll lead a team of Humanoid Robot Operators on the swing shift (2:30 PM to 11:00 PM) and own the shift's results. You'll set priorities, assign robots and stations, keep robots running for commercial use cases, triage failures and safety concerns, and track and escalate issues in Jira. You'll run shift handoffs, coach operators, enforce safety procedures, drive fixes for recurring problems, and step in to operate robots when needed. The role is contract-to-hire with a 5-day week including a weekend shift, plus one week of training at headquarters.
Requirements
- 3+ years in a leadership role such as shift lead, supervisor, coordinator, or team lead in manufacturing, field, lab operations or similar
- Proven track record of owning team results
- Confident decision-making under pressure
- Excellent written and verbal communication
- Experience working with robots or troubleshooting mechanical or electromechanical systems
- Familiarity with Jira or a similar ticketing tool
- Openness to constructive feedback
- Ability to stand 8+ hours a day and physically manage humanoid hardware
- 5-day workweek with mandatory weekend shift
- Ability to lift up to 50 lbs
- Capacity for frequent bending, reaching, stooping, and fine motor manipulation
Responsibilities
- Lead, schedule, and direct the shift operator team
- Own shift performance including robot uptime, throughput, and on-time completion
- Act as first point of escalation for robot failures, safety concerns, and blockers
- Track, document, and escalate issues to engineering in Jira
- Run structured shift handoffs
- Coach operators and support onboarding and training
- Spot recurring failures and process gaps and drive fixes
- Enforce safety procedures for robot operation
- Maintain work area cleanliness and ensure maintenance procedures are followed
- Operate robots hands-on when needed