Senior Solutions Engineer - Payward Services
Payward, Inc. is the parent company and operating platform behind Kraken and a portfolio spanning trading, custody, payments, lending, tokenized assets, onchain finance, and benchmarks.
Funding history
Investors
Projects
About Payward, Inc.
Payward operates unified financial infrastructure across crypto and traditional markets, including shared liquidity, risk and margin systems, collateral and settlement, compliance, and licensing. Its first-party portfolio includes Kraken, Kraken Pro, NinjaTrader, Breakout, xStocks, Payward Services, CF Benchmarks, Reap, Krak, Kraken Prime, Kraken OTC, Kraken Custody, and Bitnomial.
Skills
About the Role
You will partner with sales to run technical discovery, map customer architecture and compliance needs, design tailored solutions, and build proof-of-concepts. You will manage technical pre-sales work through handoff, document solution designs, transfer knowledge to implementation, and improve pre-sales playbooks.
Requirements
- 4+ years in technical pre-sales, solutions engineering, or solutions architecture at a B2B API or infrastructure company
- Technical pre-sales experience
- Discovery
- Solution design
- Proof-of-concept delivery
- REST API
- WebSocket
- OAuth
- JWT
- Webhook architecture
- Integration debugging
- Fintech integration
- Knowledge transfer
- RFP writing
- Solution documentation
Responsibilities
- Run technical discovery with prospective customers
- Map customer architecture, constraints, and compliance needs to the product suite
- Surface recurring customer requests and product gaps
- Design tailored solutions, customizations, integrations, and customer-codebase work
- Scope and build proof-of-concepts
- Own handoffs to the Implementation team
- Deliver proof-of-concepts, solution design documents, and knowledge-transfer sessions
- Execute and improve pre-sales playbooks, templates, standards, and handoff runbooks
Hiring Process
Job-related skills or work-style assessment may be requested.