Senior Sales Engineer
Ping Identity provides an identity security platform for the digital enterprise, offering identity, access management, orchestration, and fraud prevention solutions. They serve large organizations across government, financial services, healthcare, retail, and media & telco sectors.
Maintainer signals as of 8/12/2026
Funding history
Investors
About Ping Identity
Ping Identity offers the Ping Identity Platform, an identity security solution providing capabilities for identify, manage, access, and govern needs, with support for any identity and any experience. The platform is powered by Helix, an AI engine driving intelligent identity services, and supports orchestration through a no-code, drag-and-drop interface, decentralized identity with reusable verified credentials, and fraud prevention capabilities. Ping Identity serves some of the world's largest organizations, including government agencies (e.g., State of Connecticut), financial services firms (e.g., Coast Capital), healthcare companies (e.g., Philips), retailers (e.g., Best Buy), and media & telco companies (e.g., The BBC), helping them reduce fraud, improve customer experience, and scale digital identity services across 6,500+ orchestrated capabilities and 350+ connectors.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will support the sales team through technical demonstrations, presentations, proof of concepts, technical guidance, and RfX responses. You will advise customers and partners on identity solutions, lead customer meetings, coordinate pre-sales efforts, provide product feedback, mentor team members, and develop subject matter expertise in a Ping Identity solution.
Requirements
- Bachelor’s degree in computer science or equivalent field, or 5+ years of experience with enterprise-level software systems in a customer-facing role
- Knowledge of SAML, WS-Fed, OAuth, OIDC, SCIM, and REST interfaces
- Knowledge of LDAP, Active Directory, SSL/TLS, PKI, RADIUS, SQL, DNS, and JDBC
- Experience with JavaScript, Python, Node.js, HTTP, HTML, CSS, JSON, or Java
- Expertise developing and delivering technical presentations, workshops, demonstrations, and proof of concepts
- Strong communication and customer service skills
- Knowledge of authentication, authorization, federation, single sign-on, provisioning, governance, or workflow
- Familiarity with infrastructure, networking technologies, and cloud service providers
- Ability to travel 15% to 40%
Responsibilities
- Deliver pre-sales activities including demonstrations, presentations, technical guidance, proof of concepts, and RfX responses
- Act as the technical expert on Ping Identity solutions for customers, partners, and internal teams
- Establish customer relationships and serve as a trusted advisor
- Collaborate with the sales team during qualification, discovery, and technical proof phases
- Coordinate pre-sales efforts with post-sales service delivery teams
- Lead customer-facing meetings, presentations, whiteboarding sessions, and demonstrations
- Provide feedback on product enhancements and customer needs
- Mentor junior team members
- Develop subject matter expertise in a Ping Identity solution
Benefits
- Generous PTO and holiday schedule
- Parental leave
- Progressive healthcare options
- Retirement programs
- Education reimbursement
- Commuter offset for specific locations
- Employee Resource Groups
- Regular company and team bonding events
- Global volunteering and community initiatives