Pooled Account Manager
Adyen is a financial technology company providing a unified platform for payments, data, and financial products. It serves global enterprises, retailers, platforms, marketplaces, and other high-growth businesses.
Projects
About Adyen
Adyen provides payment processing and financial technology services through a single platform. Its offerings include online and in-person payments, payment methods, risk management, authentication, revenue optimization, issuing, payouts, liquidity management, embedded accounts, and capital. Adyen typically serves global enterprises, retailers, SaaS platforms, marketplaces, and other high-growth businesses.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You manage relationships with mid-sized, fast-growth merchants, drive commercial growth and customer satisfaction, reduce churn, lead commercial discussions, coordinate projects, analyze account data, and provide customer feedback internally.
Requirements
- 1-3 years of full-time work experience in a client-facing commercial role
- Experience in account management, consulting, or payments
- Experience with complex enterprise software, technical infrastructure, or financial services is a bonus
- Full professional written and verbal proficiency in Swedish and English
- Strong time management skills
- Some domestic and international travel
Responsibilities
- Collaborate with other Account Managers across multiple accounts and industries
- Ramp and grow customers
- Drive commercial growth and customer satisfaction
- Reduce customer churn
- Lead commercial discussions for joint accounts
- Meet strategic and financial targets
- Prioritize and manage short- and long-term projects
- Leverage internal support teams
- Analyze spreadsheets and discuss technical payment details
- Provide customer feedback internally