Senior Sales Engineer
Alpaca is a brokerage infrastructure company providing developer APIs for stocks, options, fixed income, and crypto trading, plus tokenization infrastructure for TradFi–DeFi markets.
Maintainer signals as of 9/2/2026
Funding history
Investors
About Alpaca
Alpaca provides API-first brokerage infrastructure for fintechs, institutions, algorithmic traders, and developers. Its offerings include Broker API, Trading API, market data, self-clearing brokerage services, crypto services, and the Instant Tokenization Network for in-kind minting and redemption of tokenized assets.
Skills
About the Role
You will act as the technical bridge between enterprise customers and internal product and engineering functions. You will support integrations, onboarding, solution design, demos, RFPs, security questionnaires, documentation, and localized product requirements. You will help partners adopt the platform and communicate customer needs clearly.
Requirements
- 5+ years supporting enterprise B2B customers in a technical sales engineering or solutions engineering role
- Understanding of REST APIs, SDKs, software integration workflows, APIs, WebSockets, Postman, Grafana, and JSON
- Ability to explain complex technical concepts clearly
- Mandarin fluency for customer interactions
- English proficiency for global collaboration
- Ability to manage multiple assignments independently and drive projects to completion
Responsibilities
- Provide technical support and relationship management for enterprise customers
- Partner on pre-sales technical discussions, solution design, API consultations, and customer presentations
- Guide enterprise customers through API integration, implementation, and onboarding
- Translate customer business and technical requirements into clear specifications
- Lead technical sales engagements, including discovery, solution validation, RFPs, security questionnaires, and demos
- Create sales-support materials and documentation
- Coordinate requirements with local regulators, vendors, and partners
- Help customers adopt the platform and provide technical support
- Test and roll out new features to partners
- Travel as needed
Benefits
- Stock options
- Health benefits
- One-time USD 500 home-office setup
- USD 150 monthly stipend via a Brex Card