Senior Manager, Business Operations
Stronghold is a payments and financial-infrastructure company. It provides API-based ACH payments, payment links, checkout, card processing, real-time payments, merchant financing, and virtual payment networks for businesses and developers.
Funding history
Projects
About Stronghold
Stronghold develops payment and financial infrastructure for businesses, with developer APIs for legacy and next-generation payment services. Its products support embedded ACH payments, B2B and B2C payment links, checkout, card processing, real-time settlement, merchant financing, and custom virtual payment networks. The company serves organizations seeking customizable, interoperable payment systems and offers blockchain-related infrastructure and the SHx token ecosystem.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
Work closely with the Director of Business Operations to optimize payment processes, enhance operational efficiency, manage day-to-day operations, implement scalable solutions, and collaborate across teams to support Stronghold's ecosystem expansion and bridge legacy banking systems with Web3 technologies.
Requirements
- 7–10+ years of experience in business operations, strategy, finance, product operations, or consulting.
- Experience supporting C-suite leaders or serving as a Chief of Staff, Business Operations lead, or Strategy Consultant.
- Deep cross-functional project management experience.
- Exceptional communication and influence skills.
- Adaptability and scrappiness in fast-moving environments.
- Experience in high-growth or early-stage startups.
- Exceptional analytical skills.
- MBA from a top-tier business school preferred.
- Authorized to work in the United States.
- No visa sponsorship available.
Responsibilities
- Serve as an extension of the CEO and executive team, leading top-priority initiatives.
- Scale liquidity and financial operations.
- Launch go-to-market strategies.
- Manage vendor transitions.
- Support fundraising and investor communications.
- Establish systems for financial operations, regulatory reporting, and KYC/AML with internal teams and external vendors.
- Prepare board meetings and strategic offsites.
- Synthesize operating plans and priorities.
- Help evolve the company roadmap.
- Create tools, documentation, and repeatable processes to reduce operational drag.
- Leverage automation, dashboards, and AI-assisted tools to increase operational leverage.
Benefits
- Health benefits
- Equity