Bitcoin Business Operations and Strategy Intern
21bitcoin is a regulated Bitcoin-focused financial service operated by FIOR Digital GmbH. Its mobile app lets individuals and businesses buy, sell, store, and transfer Bitcoin, with savings plans, limit orders, insured custody, and self-custody withdrawals.
Funding history
Projects
About 21bitcoin
21bitcoin is an Austrian FMA-licensed MiCAR crypto-asset service provider focused exclusively on Bitcoin. It provides a mobile app for buying and selling BTC, SEPA Instant deposits, recurring savings plans, limit orders, insured custody through BitGo, withdrawals to users' own wallets, and transaction and tax reporting. It serves retail users from €10, higher-volume private clients through its 21Private service, and businesses seeking to add Bitcoin to their balance sheets through 21Business.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You process Anti-Financial Crime cases, identify suspicious transaction patterns, support KYC checks and regulatory compliance, assist with transaction monitoring and suspicious activity reports, and use compliance tools to reduce risk. You also collaborate across Operations, Product, and Support, improve customer processes, analyze and optimize AI-supported workflows, prepare data-based evaluations, onboard and offboard affiliate partners, and continuously improve systems and processes.
Requirements
- Fluent German and English
- Attention to detail
- Organizational skills
- Interest in Bitcoin, startups, and operational processes
- Proficiency with Slack, Notion, or Jira
- Initial experience in a startup, consultancy, or financial industry is preferred
- Understanding of compliance or Anti-Financial Crime topics is preferred
Responsibilities
- Process Anti-Financial Crime cases accurately and quickly
- Identify suspicious transaction patterns
- Support KYC checks and regulatory compliance
- Assist with transaction monitoring and suspicious activity reports
- Use compliance tools to minimize risk
- Collaborate across Operations, Product, and Support
- Improve the customer experience across processes
- Analyze and optimize AI-supported workflows
- Prepare data-based evaluations for decision-making
- Onboard and offboard affiliate partners
- Continuously optimize systems and processes
Benefits
- Flexible working hours
- Team events
