Crusoe designs, builds, and operates energy-first AI infrastructure. Its offerings include Crusoe Cloud for GPU-based training, fine-tuning, inference, and managed services, alongside AI-optimized data centers and energy infrastructure.

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Skills

Account Management Ai Cloud Computing Communication Customer Success Customer Training Kubernetes Machine Learning Presentation Relationship Management

Candidate Availability

Onsite · Dublin · Required

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will build and maintain customer relationships, understand business and technical needs, and advocate for customer success. You will provide technical guidance for cloud-based AI, ML, and Kubernetes solutions, coordinate with product and engineering, report on customer progress, deliver training, and resolve concerns.

Requirements

Bachelor’s degree in Business Engineering or a related field
Experience in customer success technical account management or a similar technology-focused role
Knowledge of cloud computing AI and ML technologies
Communication and presentation skills
Relationship-building skills
Ability to work in a fast-paced ambiguous and iterative environment

Responsibilities

Develop and maintain customer relationships
Create customer-success case studies
Serve as a liaison between customers and technical teams
Provide technical guidance for cloud-based AI ML and Kubernetes solutions
Monitor customer performance and report on KPIs and ROI
Coordinate customer journeys with product and engineering teams
Advise clients on industry trends technical advancements and regulatory changes
Deliver customer training sessions and workshops
Resolve customer concerns and support retention

Benefits

Pension contributions
Private health insurance
Dental insurance
Income protection
Life assurance