Senior Consultant

Incode Technologies is an AI-powered identity verification and fraud prevention company. It provides identity, biometric, liveness, KYC/KYB, authentication, age assurance, and deepfake-defense solutions for global enterprises across financial services, fintech, marketplaces, government, healthcare, telecommunications, gaming, and other industries.

San Francisco, USA
About Incode Technologies, Inc.

Incode develops and operates an enterprise identity platform for verifying users, businesses, employees, and AI agents. Its offerings include document and biometric verification, facial recognition, liveness and deepfake detection, government-record matching, sanctions and PEP screening, risk decisioning, configurable workflows, case management, analytics, integrations, APIs, SDKs, and privacy-preserving on-device processing. The company serves organizations in financial services, fintech and crypto, commerce, marketplaces, public sector, healthcare, travel, telecommunications, gaming, social media, and related sectors.

View jobs by Incode Technologies, Inc.

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will serve as the strategic link between clients and internal stakeholders, guiding enterprise implementations from kickoff through production. You will manage project scope, timelines, risks, integrations, executive relationships, and data-driven client insights while supporting adoption and account growth.

Requirements

  • Experience leading customer projects in consulting, enterprise SaaS, or high-tech environments.
  • Project and program management experience delivering cross-functional outcomes.
  • Technical understanding of enterprise software, APIs, SDKs, and integrations.
  • Experience with mobile applications and services for enterprise customers.
  • Data analysis and storytelling skills for executive decision-making.
  • Stakeholder management experience with internal teams and external clients.
  • Exceptional communication skills.
  • MBA or relevant master's degree in business, technology, or engineering preferred.
  • Experience with biometrics or identity software is a plus.

Responsibilities

  • Manage the enterprise customer lifecycle from onboarding and implementation through expansion.
  • Lead implementation projects and deliver agreed timelines, scope, and deliverables.
  • Build trust-based relationships with executive stakeholders.
  • Deliver data-driven presentations and insights to client leadership.
  • Coordinate with solution engineering, product, engineering, DevOps, infrastructure, and business operations stakeholders.
  • Identify, manage, and resolve account issues and risks.
  • Develop scalable processes for capturing customer requirements and measuring success.
  • Guide transitions from implementation to production and drive solution adoption.
  • Provide hands-on support for integration and production challenges.
  • Innovate solutions to customer requests and improve the client experience.

Benefits

  • Flexible working hours and workplace.
  • Open vacation policy.