Senior Associate Specialist Business Development Consumer Lending Consumer Banking Consumer Banking Group
DBS Bank Ltd is a Singapore-based bank providing personal, SME, corporate, institutional, wealth management, financial markets, and digital banking services. Its clients include consumers, small and medium-sized businesses, corporations, and institutional customers.
About DBS Bank Ltd
DBS Bank Ltd provides banking products and services including accounts, cards, insurance, loans, investments, digital banking, payments, trade finance, foreign exchange, commodities, investment solutions, and derivatives clearing. Through its SME business, it supports businesses with financing, cash-flow management, online banking through DBS IDEAL, sustainability programmes, and business-growth initiatives. The bank serves personal customers, SMEs, corporate and institutional clients, and wealth-management customers across its regional markets.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead mortgage business activities in your territory, including sales planning, customer acquisition, portfolio management, documentation, and disbursement support. You will build builder and channel relationships, explain PLAP products to customers, maintain compliance documentation, and coordinate with relationship managers, product, operations, collection, and customer service teams.
Requirements
- Proven mortgage sales track record and ability to meet loan-volume budgets
- Knowledge of mortgage business, market, competition, and market practices
- Product knowledge
- Local-market assets experience and knowledge of customer segments
- PLAP product and documentation knowledge
- Knowledge of regulatory guidelines
- Written and verbal communication skills
- Relationship management skills
Responsibilities
- Deliver mortgage business revenue and profitability targets
- Develop sales budgets, plans, customer retention activities, and product training
- Acquire PLAP customers through open-market, branch, channel-partner, and builder relationships
- Build relationships with the builder community
- Manage portfolios, documentation, collections, vendor relationships, and customer service
- Explain PLAP product features, fees, terms, and conditions to customers
- Ensure KYC compliance and timely completion of loan files and disbursement documentation
- Convert mortgage leads with the Treasures Relationship Manager team
- Source PLAP applications and collect processing fees and disbursement documents
- Support collections teams with repayment schedules and delinquent cases
- Manage customer issues related to service and applications
Benefits
- Flexible working