Senior Associate - Sales Operations
Liminal is the operating brand of First Answer Pte Ltd, providing institutional digital-asset custody, staking, and MPC/multisig wallet infrastructure.
Funding history
Projects
About Liminal
First Answer Pte Ltd is a Singapore-based crypto infrastructure company operating as Liminal. Its platform provides institutions with API-driven wallet infrastructure, self-custody and managed-custody options, institutional staking, white-label custody applications, HSM-backed vaults, transaction controls, and compliance integrations.
Skills
About the Role
You will coordinate operational, administrative, documentation, research, and follow-up activities that support sales and business development. You will track contracts, client onboarding, invoices, payments, and sales actions; maintain accurate records and templates; coordinate stakeholders; conduct market and account research; and help resolve bottlenecks.
Requirements
- 3–5 years of experience in sales operations, sales coordination, business operations, sales administration, commercial operations, or a similar role
- Experience in B2B SaaS, fintech, payments, financial services, Web3, digital assets, custody, or blockchain
- Experience with institutional or enterprise clients
- Familiarity with CRM platforms such as Salesforce, HubSpot, Zoho, or similar
- Strong written and verbal communication skills
Responsibilities
- Coordinate internal departments to progress client and prospect requirements
- Document and coordinate cross-department responses
- Follow up with stakeholders to complete activities on time
- Maintain sales documents, client information, proposals, presentations, meeting notes, and correspondence
- Maintain sales templates and documentation
- Track contracting from commercial discussions through execution
- Maintain trackers for contracts, amendments, approvals, signatures, and pending actions
- Coordinate and track KYB/KYC and client onboarding activities
- Track onboarding milestones and resolve dependencies
- Maintain status trackers and update the Sales team
- Identify and unblock onboarding bottlenecks
- Coordinate invoicing requirements with Finance and Sales
- Track invoice generation, submission, payment status, and outstanding actions
- Follow up on payment-related issues
- Maintain invoice and payment-status records
- Support payment-query resolution
- Support preparation for conferences, industry events, client meetings, and institutional engagements
- Coordinate post-event email follow-ups and track actions to completion
- Conduct market and account research for institutional sales and business development outreach