Senior Associate Cluster Sales Head Current Accounts
DBS Bank Ltd is a Singapore-based bank providing personal, SME, corporate, institutional, wealth management, financial markets, and digital banking services. Its clients include consumers, small and medium-sized businesses, corporations, and institutional customers.
About DBS Bank Ltd
DBS Bank Ltd provides banking products and services including accounts, cards, insurance, loans, investments, digital banking, payments, trade finance, foreign exchange, commodities, investment solutions, and derivatives clearing. Through its SME business, it supports businesses with financing, cash-flow management, online banking through DBS IDEAL, sustainability programmes, and business-growth initiatives. The bank serves personal customers, SMEs, corporate and institutional clients, and wealth-management customers across its regional markets.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own the cluster current-account business plan, acquisition strategy, sales funnel, and performance rhythm. You will lead and coach field-sales teams, grow balances and transaction activity, build referral networks, deepen client relationships, improve onboarding and retention, and ensure KYC, AML, fraud-risk, and regulatory compliance.
Requirements
- 8–15 years of relevant banking experience in current accounts, CASA, business banking, SME banking, transaction banking, branch banking, or merchant acquiring.
- 3–5 years of people-leadership experience managing sales managers, relationship managers, or acquisition teams.
- Track record of building current-account portfolios, increasing operating balances, and delivering cross-sell revenue.
- Knowledge of current-account economics, CASA, transaction banking, payments, merchant acquiring, and business-client needs.
- Sales analytics, funnel management, portfolio-review, stakeholder-management, communication, negotiation, coaching, and compliance skills.
- Graduate degree required.
- MBA or PGDM in Finance, Sales, Marketing, or Banking preferred.
Responsibilities
- Deliver current-account acquisition, activation, balance-growth, transaction, and fee-income targets.
- Build and execute catchment-led acquisition strategies for priority business segments.
- Own the current-account business plan, sales funnel, conversion pipeline, and performance rhythm.
- Lead, coach, and motivate field-sales teams.
- Build referral ecosystems and senior client relationships.
- Drive account activation, operating balances, collections, payment activity, and digital-banking adoption.
- Monitor account quality, early-warning indicators, and at-risk relationships.
- Drive adoption of transaction-banking, payment, cash-management, and merchant-acquiring solutions.
- Resolve onboarding, transaction, service, and digital-banking issues with branches and operations.
- Ensure sourcing and onboarding comply with KYC, AML, fraud-risk, and regulatory requirements.
- Recruit, develop, retain, and performance-manage the current-account sales team.
