Sales Engineer, Commercial Mid-Market
Skills
About the Role
You'll act as a trusted technical advisor to data teams, guiding them through Hex evaluations and helping them get the most value out of the platform. You'll own the technical sales cycle end to end, working directly with end users from discovery and demos through trials and proofs of concept. You'll partner closely with Account Executives to build opportunity-level strategy and execute evaluations, while sharing feedback to strengthen that partnership. You'll synthesize what you hear from prospects and relay it to Engineering and Product to help shape the roadmap. You'll project manage architecture, security, and technical reviews that prospects require, and you'll build content like demo projects, documentation, and videos to support evaluations. From time to time, you'll travel to customer sites and marketing events to deliver demos and build relationships in person.
Requirements
- 5+ years of professional work experience
- 3+ years in a Sales Engineer, Solutions Engineer, or similar customer-facing technical role
- Experience working with Mid Market customers (250-2500 employees)
- Experience with land POC/technical sales motions
- Familiarity with data science tooling and workflows, including Python, SQL, and BI tools
- A strong track record of talking to customers from IC users to senior stakeholders and solving their problems
- Excellent communication skills that build empathy, share feedback, and grow successful relationships with internal and external stakeholders
- A generalist technical skillset and passion for technology and creative problem solving
- Experience or interest in working in an early-stage startup environment
Responsibilities
- Serve as a trusted technical advisor to data teams and build strong relationships to help them get the most out of Hex during their evaluations
- Own the technical sales cycle and work with end users throughout the sales cycle from discovery and product demos through trials and proofs of concept
- Partner closely with Account Executives to develop opportunity-level strategy, execute evaluations, and share feedback to improve partnership
- Inform the product roadmap by synthesizing product feedback from prospects to share with internal Engineering and Product teams
- Project manage the architecture, security, and technical reviews that prospects require
- Develop content to support users who are part of evaluations, including demo projects, documentation, and videos
- Travel as needed to customer on-sites and marketing events to deliver demos and build customer relationships
Benefits
- Equity
- Comprehensive health benefits
- Flexible paid time off
