Robot Service Technician
1X is a Palo Alto-based AI and robotics company developing general-purpose humanoid robots, led by its NEO home robot.
Palo Alto, United States
About 1X
1X develops humanoid robots that live and learn alongside people. Its flagship product, NEO, is a home robot designed to autonomously help with household tasks, supported by the company’s embodied-AI systems.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will diagnose, repair, test, and validate humanoid robots and their subsystems. You will complete maintenance work, document root causes and corrective actions, execute validation procedures, maintain service records, identify recurring failures, and provide feedback that improves robot reliability and fleet uptime.
Requirements
- 2+ years of experience in robotics, manufacturing, aerospace, automotive, electronics, or another hands-on technical field
- Experience assembling, maintaining, or repairing electromechanical systems
- Ability to read and interpret technical drawings, schematics, and work instructions
- Experience using measurement and diagnostic tools such as calipers, multimeters, and torque tools
- Ability to work safely around electrical systems, lift components, and perform hands-on work for extended periods
- Valid driver’s license and clean driving record
Responsibilities
- Complete repairs and maintenance activities that safely return robots to service
- Diagnose mechanical, electrical, and system-level failures and document root causes and corrective actions
- Execute validation and test procedures for repaired robots
- Maintain accurate service records for reliability analysis and product improvement
- Identify recurring failure trends and provide feedback to engineering and operations
Benefits
- Medical, dental, and vision coverage
- Paid time off, company holidays, and parental leave
- 401(k) plan with company match
- Flexible Spending Account and Health Savings Account options
- Commuter benefits
- Short-term and long-term disability insurance
- Life insurance
- Employee Assistance Program
- Onsite snacks and catered lunches