Swing Shift Coordinator

Figure is an AI robotics company developing general-purpose humanoid robots, embodied AI, and data-collection services for home and commercial use.

San Jose, United States
About Figure

Figure develops the Figure 03 humanoid robot and Helix, its vision-language-action AI system, to autonomously perform household and commercial tasks. It also operates Index, a contributor network and app for collecting real-world task data.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will lead the swing-shift onsite team of robot operators and technicians. You will manage staffing, handoffs, fleet service, maintenance, customer communication, issue escalation, and engineering feedback while keeping operations, testing, service, and upgrades running smoothly.

Requirements

  • 2+ years of leadership experience in industrial, manufacturing, logistics, warehouse operations, or hardware deployment at customer sites
  • People-management experience directing, coaching, and holding a team accountable
  • Ability to work a consistent swing shift, adjust hours on short notice, and cover weekends and holidays as needed
  • Written and verbal communication skills
  • Judgment and execution in high-pressure situations
  • Customer-facing experience

Responsibilities

  • Lead the swing-shift team and own daily onsite production operations
  • Manage, coach, and develop operators and technicians
  • Assign work, set expectations, and provide regular feedback
  • Support hiring, onboarding, and training
  • Manage attendance, scheduling, and shift coverage
  • Run handoffs with day and night shift site leads
  • Schedule and track humanoid fleet service and maintenance
  • Serve as the on-shift customer contact
  • Log and escalate issues and provide testing results and engineering feedback