Robot Operations Manager PM
1X is a Palo Alto-based AI and robotics company developing general-purpose humanoid robots, led by its NEO home robot.
About 1X
1X develops humanoid robots that live and learn alongside people. Its flagship product, NEO, is a home robot designed to autonomously help with household tasks, supported by the company’s embodied-AI systems.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead the PM repair and maintenance shift for complex electromechanical robots. You will establish diagnostic, repair, validation, failure-tracking, and return-to-service workflows; improve turnaround time and reliability; work with engineering and manufacturing partners; and mentor repair technicians and service engineers.
Requirements
- 4–6+ years of experience in electromechanical repair, maintenance, sustaining engineering, or related technical operations
- Experience leading technical teams in manufacturing, robotics, automotive, aerospace, or high-reliability industries
- Experience troubleshooting and repairing complex hardware systems
- Ability to work effectively in ambiguous and rapidly evolving startup environments
Responsibilities
- Lead the PM repair and maintenance operation for robotic systems
- Establish workflows for diagnostics, repair, validation, failure tracking, and return to service
- Improve repair turnaround time, repeat-failure reduction, and operational throughput
- Partner with engineering, manufacturing, and quality functions to improve reliability and serviceability
- Develop and mentor repair technicians and diagnostic or service engineers
Benefits
- Medical, dental, and vision coverage
- Paid time off, company holidays, and parental leave
- 401(k) plan with company match
- Flexible Spending Account and Health Savings Account options
- Commuter benefits
- Short-term and long-term disability insurance
- Life insurance
- Employee Assistance Program
- Onsite snacks and catered lunches