Revenue Enablement Manager Onboarding
Synthesia is an active London-based enterprise AI video platform that lets businesses create, localize, manage, and publish videos using AI avatars and voiceovers.
Funding history
About Synthesia
Synthesia Limited provides browser-based AI video creation for business communications, training, sales enablement, marketing, and support. Its platform includes AI-assisted creation, avatars, voiceovers, translation/localization, collaboration, and publishing workflows.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will facilitate day-to-day onboarding for new hires across customer-facing functions. You will prepare cohorts, deliver live training, adapt content to learner needs, measure readiness, analyze feedback and performance data, and improve onboarding programs with cross-functional partners.
Requirements
- 3–5+ years of experience in sales enablement, training, or learning and development at a B2B SaaS company
- Strong live facilitation and presentation skills
- Experience delivering onboarding, training, or learning programs for customer-facing teams
- Strong organizational skills and attention to detail
- Ability to translate complex information into practical learning experiences
- Instructional design experience
- Cross-functional collaboration skills
- Ability to use feedback and performance insights to improve programs
Responsibilities
- Own the delivery and facilitation of the North America new-hire onboarding program
- Facilitate live training for Sales, Customer Success, and other customer-facing teams
- Prepare onboarding content, materials, technology, and logistics for each cohort
- Adapt facilitation and content based on cohort needs and feedback
- Partner with subject-matter experts to incorporate product, process, and business knowledge
- Improve onboarding content, structure, activities, and delivery using feedback and performance data
- Keep onboarding content current as products, processes, messaging, and go-to-market priorities evolve
- Introduce learning activities, practice opportunities, and reinforcement mechanisms
- Track onboarding effectiveness and new-hire readiness
- Gather and analyze feedback from new hires, managers, and stakeholders
- Use performance insights to recommend and implement program improvements
- Communicate onboarding plans, program changes, learner feedback, and opportunities to stakeholders