Regional Lead Spontaneous Application
Wave Mobile Money is a financial technology company providing affordable mobile money services across Africa.
Funding history
About Wave Mobile Money Inc.
Wave Mobile Money builds and operates a mobile financial network intended to help make Africa the first cashless continent. Its consumer services enable users to deposit and withdraw money, send funds, pay bills, buy airtime, and access customer support through mobile applications and agents. Wave Business provides bulk payments, in-person merchant payments, cash collection tools, a business portal, and checkout APIs. The company serves consumers, agents, merchants, businesses, and other clients across multiple African countries.
Skills
About the Role
Own end-to-end regional execution across agent acquisition and management, field-based distribution, user growth and retention, and operational excellence. This hands-on leadership role requires building and scaling high-performing teams and using data to guide decisions.
Requirements
- Fluent in English.
- Master's degree in Business Administration, Marketing, or a related field.
- Fluent in both French and English.
- At least 5 years of relevant experience managing an agent network or user acquisition.
- At least 3 years of experience managing field-based teams.
- Strong analytical skills and comfort using Google Sheets and operational tools.
- Background in telecom, financial services, payments, FMCG, or similar high-scale field operations preferred.
Responsibilities
- Own regional agent network expansion and user growth.
- Lead field-based teams responsible for agent acquisition, distribution, and on-the-ground execution.
- Ensure agents are recruited, contracted, trained, activated, and compliant with KYC and AML/CTF requirements.
- Drive user acquisition and retention through agent-led and field-distribution channels.
- Monitor performance against targets and use data to identify risks and improve results.
- Coordinate agent liquidity management to maintain cash and e-value availability.
- Manage the agent lifecycle, including performance improvement, churn, closures, and asset recovery.
- Collaborate with cross-functional teams on operational excellence, compliance, and customer experience.
Benefits
- Competitive salaries calculated using a transparent formula
- Generous health insurance for yourself and your dependents
- 26 weeks of parental leave for mothers and 4 weeks for fathers
- Subsidized child care upon return to work
- Airtime reimbursement
- Free food
- Beautiful office space
Hiring Process
Fill out the application form and upload a resume in English and a cover letter describing your interest in Wave and the role. Applications are reviewed frequently.