KYC Analyst
IG Group is a FTSE 250 online trading platform (CFDs, forex, shares) that launched spot crypto trading in 2025 and acquired crypto exchange Independent Reserve in 2026.
Maintainer signals as of 8/14/2026
About IG
IG Group Holdings plc (LSEG: IGG) is a London-headquartered FTSE 250 online trading platform offering CFDs, forex, shares and ~19,000 markets. It launched spot crypto trading for UK retail in June 2025, obtained FCA cryptoasset registration in October 2025 (50+ coins by May 2026), and completed the acquisition of crypto exchange Independent Reserve on 30 January 2026.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own end-to-end onboarding reviews for retail clients, including complex, high-risk, and exception cases. You will resolve client queries and complaints, identify process gaps, guide junior colleagues, monitor regulatory developments, escalate system issues, and improve onboarding processes and controls.
Requirements
- 1–2 years' experience performing KYC or AML activities
- Understanding of end-to-end KYC and retail client onboarding processes
- Risk awareness covering operational, compliance, and reputational risks
- Problem-solving and analytical skills
- Familiarity with AML and KYC regulations and industry guidelines
- Working knowledge of MS Excel
- Written and spoken English communication skills
- Experience with an internationally regulated retail client base
- Experience handling client queries and resolving complaints
- Experience training, coaching, or mentoring junior team members is desirable
- Exposure to process improvement, quality assurance, or audit work is desirable
- Experience using AI tools is desirable
Responsibilities
- Own end-to-end review and onboarding for retail clients
- Handle complex, high-risk, and exception cases
- Resolve client queries and complaints related to onboarding and KYC
- De-escalate complex cases where needed
- Identify onboarding exceptions and process gaps
- Recommend ways to reduce risk
- Train and mentor KYC Associates
- Monitor regulatory and AML developments
- Update relevant procedures
- Escalate system and process issues
- Support continuous improvement of onboarding processes and controls
Benefits
- Hybrid working model with 3 days in the office
- Home office equipment reimbursement
- Performance-related bonus
- Private medical cover for the employee and family or partner
- Multikafeteria system with multisport cards and vouchers
- Life insurance
- Employee share plans
- Well-being events
- Employee Assistance Programme
- Summer picnic and New Year party
- Three additional days off annually for a birthday and voluntary work
- App-based parking spot booking
- Stretching sessions