Receptionist
General Atlantic is a global investment firm that partners with entrepreneurs and investors to build long-term value.
About General Atlantic
Founded in 1980, General Atlantic is a global investment platform focused on identifying and supporting companies with strong growth potential. Its strategies include growth equity, private credit, energy transition, and infrastructure investing. The firm provides patient capital, customized investment solutions, portfolio support, operational expertise, and value-creation services to entrepreneurs, portfolio companies, institutional investors, families, endowments, foundations, and other capital partners.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will provide front-desk support in the New York City office, welcome and assist guests, manage calls and meeting spaces, coordinate catering, and prepare rooms for meetings. You will also support audiovisual and Zoom meetings, reserve guest offices, and address guest concerns professionally.
Requirements
- 3+ years of reception experience
- Excellent written and verbal communication skills
- Proficiency with Outlook, Excel, Box, and Zoom
- Analytical thinking and quick decision-making
- Project management, time management, prioritization, and judgment skills
- Attention to detail and follow-through
- Ability to work independently and cross-functionally
- Professional presence when interacting with senior executives
Responsibilities
- Answer telephone calls and direct callers to the appropriate department or associates
- Coordinate conference-room reservations and resolve calendar conflicts
- Order catering and assist with food and beverage setup and removal
- Monitor and reset meeting rooms for back-to-back meetings
- Initiate audiovisual and Zoom meetings
- Meet and greet guests and address their needs
- Reserve guest offices for visiting employees
- Respond to guest suggestions, concerns, and complaints and escalate issues when needed
- Work in the office from 8:00 AM to 5:00 PM, Monday through Friday, with overtime flexibility as needed
Benefits
- Comprehensive health, dental, and vision insurance plans
- Retirement savings plan with employer matching
- Mental and physical health resources
- Annual discretionary bonuses for eligible employees
- Long-term incentive programs for eligible employees