Program Manager

Harvard Law School is Harvard University’s law school, providing legal education, clinical learning, legal scholarship, and research programs.

Cambridge, Massachusetts, United States
About Harvard Law School

Founded in 1817, Harvard Law School is an active academic unit of Harvard University in Cambridge, Massachusetts. It offers more than 500 courses and seminars, clinical education, faculty research, and legal scholarship.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will manage the operational, financial, administrative, and court-coordination activities of a mediation program. You will supervise support staff, advise student leaders, oversee training and volunteer activities, maintain records and systems, and serve as a mediator when needed.

Requirements

  • Bachelor's degree
  • Three or more years of related administrative and program coordination experience
  • Mediator meeting Massachusetts Supreme Judicial Court Uniform Rules on Dispute Resolution requirements and associated guidelines
  • Compliance with Mass. Gen. Law ch. 233, sec. 23C training requirements
  • Supervisory experience
  • Experience with Microsoft Outlook, Microsoft Teams, Microsoft Word, Excel, PowerPoint, Zoom, Adobe Acrobat, and an SFTP interface
  • Verbal and written communication skills
  • Organizational skills and attention to detail
  • Budgeting experience
  • Ability to build and maintain partner relationships

Responsibilities

  • Oversee purchasing-card activity, reimbursements, budget preparation and management, training-fee collection, and grant income
  • Manage approvals to conduct court-connected mediations in Massachusetts, including trial-court ADR program re-approval
  • Prepare and submit statistical reports to the Massachusetts Trial Court and internal stakeholders
  • Develop and manage the master court schedule and mediator sign-ups each semester
  • Oversee document access, storage, retention, Microsoft Teams channels, archives, and website updates
  • Participate in student board and leadership meetings and advise board members
  • Support semester training weekends, including coaching, room reservations, coach vetting, and catering coordination
  • Interview volunteers and oversee volunteer agreements
  • Organize and run monthly mentor meetings during the academic year
  • Supervise the Case Coordinator and Program Assistant
  • Introduce mediation to litigants, co-mediate, observe mediations, and lead debriefs
  • Communicate with court personnel and exercise judgment on court-related issues

Benefits

  • Paid time off, including parental leave
  • Medical, dental, and vision insurance starting on day one
  • Retirement plans with university contributions
  • Wellbeing and mental health resources
  • Support for families and caregivers
  • Tuition assistance and reimbursement
  • Commuter benefits, discounts, and campus perks