Product Operations

Glean is an enterprise AI platform that connects company knowledge and systems to provide permission-aware search, AI assistance, and agents.

San Francisco, United States
About Glean

Glean develops enterprise Work AI software. Its platform provides enterprise search, a conversational AI assistant, and tools to build, govern, and orchestrate AI agents using a company’s connected data and permissions.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will design product operating rhythms, including roadmap cadences, launch reviews, and feedback loops. You will align R&D, go-to-market, and product marketing partners; run cross-functional programs; convert customer signals into product insights; and document decisions and product-organization processes clearly.

Requirements

  • 5–8+ years of Product Operations, TPM, or PM experience in a B2B or B2B2C environment
  • Bachelor’s or Master’s degree in Business, Engineering, Computer Science, or a related field
  • Product discovery and analytics skills
  • AI technology experience and AI-first thinking
  • Product analytics and qualitative research experience
  • Jira experience and technical aptitude
  • SQL or similar data-tool experience preferred

Responsibilities

  • Design roadmap cadences, launch reviews, and feedback loops
  • Drive alignment across R&D, GTM, and PMM
  • Run cross-functional programs to completion
  • Turn customer feedback and usage signals into prioritized product insights
  • Document decisions and communicate product-organization processes
  • Consult on Jira usage for teams and portfolios

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • Generous time-off policy
  • 401k plan
  • Home office improvement stipend
  • Annual education stipend
  • Annual wellness stipend
  • Regular events
  • Healthy lunches

Hiring Process

Brief AI-focused exercise or discussion.