Strategist Agent Development Tech Media and Telecom
SierraVisit Sierra website
Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.
Maintainer signals as of 9/25/2026
San Francisco, United States
About Sierra
Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead AI agent deployments from scope through conversation design, tooling, evaluation, launch, and continuous production iteration. You will advise enterprise customers, run working sessions, troubleshoot issues, keep launches on track, and communicate customer needs to product and platform partners.
Requirements
- Build trusted customer relationships in complex organizations
- Communicate clearly and persuasively with technical and non-technical audiences
- Apply analytical and critical-thinking skills to ambiguous problems
- Engage with API documentation, data models, system architecture, and engineering tradeoffs
- Run multiple complex, high-visibility projects to outcomes
- Demonstrate interest in telecommunications, media, and technology
Responsibilities
- Lead the agent development life cycle from scope through production iteration
- Translate business goals into high-performing agents
- Advise enterprise leaders on AI strategy
- Run customer working sessions and troubleshoot agent issues
- Keep agent builds on track for launch
- Surface customer needs to shape product and platform direction
Benefits
- Flexible unlimited paid time off
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family-building benefits through Carrot
- Lunch, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons
- Equity plan participation
