Product Marketing Manager
Decagon is a conversational AI platform for enterprises to build, operate, and optimize customer-facing AI agents across voice, chat, email, SMS, and other channels.
Funding history
Investors
About Decagon
Decagon provides an AI concierge platform for customer experience teams. Its Agent Operating Procedures (AOPs) use natural-language workflows to define agent behavior, while the platform supports agent development, testing, analytics, and omnichannel deployment.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own product positioning, messaging, launches, and competitive strategy for a defined portfolio. You will turn product capabilities into customer value, create sales enablement and launch materials, gather competitive intelligence, and develop battlecards and talk tracks. You will partner with Product on customer discovery and use market insights to validate use cases. You will also support demand-generation campaigns, adapt messaging for international expansion, and build scalable processes, templates, and AI workflows.
Requirements
- 3–5 years of product marketing or closely related experience at a B2B SaaS or AI company selling to enterprises
- Clear communication, structured thinking, compelling writing, presentation skills, and editorial judgment
- Ability to understand technical products and research and collaborate with Product and Engineering
- Ability to work independently and build processes amid ambiguity
- Experience using AI for ideation, research, and execution
- Experience developing competitive messaging or supporting enterprise deals
Responsibilities
- Lead product positioning and launches
- Translate product capabilities into differentiated messaging and customer value
- Drive launch planning and execution
- Create announcement content, sales collateral, marketing collateral, and enablement materials
- Own competitive strategy for a portfolio of competitors
- Collect competitive intelligence and develop talk tracks and battlecards
- Lead competitive training and shape strategy in live deals
- Inform product direction through customer and market insights
- Partner with Product on customer discovery and use-case validation
- Support integrated marketing campaigns
- Adapt messaging for international expansion
- Develop scalable processes, templates, and AI workflows
Benefits
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Retirement plan
- Parental leave
- Fertility and family-building benefits through Carrot
- Monthly wellness, lifestyle, and work-life balance stipend
- Daily office lunches and snacks
- Take-what-you-need vacation policy
