Product Manager

Government Communications Headquarters (GCHQ) logo
Government Communications Headquarters (GCHQ)Visit Government Communications Headquarters (GCHQ) website

GCHQ is the United Kingdom's intelligence, security and cyber agency, working to identify, analyse and disrupt threats to the UK.

Cheltenham, Gloucestershire, United Kingdom
About Government Communications Headquarters (GCHQ)

A UK public body whose statutory function includes foreign-focused signals intelligence. GCHQ uses technical capabilities, analysis and online effects across counter-terrorism, cyber security, serious and organised crime, strategic advantage and support to defence. It has publicly described responsible AI use in its national-security mission.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will own multiple technology and infrastructure products through their full lifecycle. You will work with customers, stakeholders, and delivery teams to set priorities, maintain roadmaps and backlogs, use evidence to make decisions, and ensure products continue to meet user needs.

Requirements

  • Have product management experience or significant product management expertise in a related role
  • Understand product management principles, including roadmaps, backlogs, and product lifecycles
  • Work confidently in Agile and Lean environments
  • Use data, user insight, and evidence to make informed decisions and prioritise effectively
  • Engage effectively with users, customers, and stakeholders
  • Manage competing priorities and changing demands
  • Be a British citizen or hold dual British nationality
  • Be eligible for Developed Vetting clearance
  • Live within commuting distance of London or Cheltenham

Responsibilities

  • Own multiple technology and infrastructure products through their full lifecycle
  • Work with customers, stakeholders, and delivery teams to guide product delivery
  • Build relationships and align stakeholders around shared goals
  • Prioritise work and negotiate dependencies between teams
  • Use product performance data and evidence to support decisions
  • Maintain roadmaps and refine backlogs
  • Coordinate work across multiple teams to ensure products meet user needs

Benefits

  • Flexible working arrangements, including part-time work, compressed hours, job sharing, and flexible start and finish times
  • Home working subject to business need
  • 25 days of annual leave, rising to 30 days after five years, plus 10.5 public and privilege holidays
  • Employee performance recognition scheme
  • Interest-free season ticket loan
  • Pension scheme
  • Cycle to work scheme
  • Subsidised gym, restaurant, and on-site coffee bars at some locations
  • Paid parental and adoption leave

Hiring Process

Initial online application with pre-screening questions → online Situational Judgement Test → full online application → application sift → face-to-face interview → conditional offer.