Product Manager Agent Development
SierraVisit Sierra website
Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.
San Francisco, United States
About Sierra
Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will partner with engineers and customers to build and ship AI agents. You will assess customer requirements, present product demonstrations, resolve technical business-process challenges, improve virtual agents, advise customers, and scope new product features with engineering and product development teams.
Requirements
- Product development for highly technical products
- Product management
- Customer communication
- Technical communication
- AI
- React
- TypeScript
- Go
Responsibilities
- Build and ship enterprise AI agents
- Discover and assess customer requirements
- Prepare and present agent demonstrations
- Address technical business-process challenges with customer technical counterparts
- Develop and improve virtual agents for customer needs and business processes
- Advise customers on technical strategies
- Scope and implement product features with engineering and product development teams
Benefits
- Flexible unlimited paid time off
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family-building benefits through Carrot
- Lunch, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons
- Equity plans