Product Manager Agent Development Healthcare
SierraVisit Sierra website
Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.
San Francisco, United States
About Sierra
Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will build and ship healthcare AI agents with engineers and customers. You will identify use cases, assess requirements, present demonstrations, improve agents for healthcare workflows, prototype product features, and guide the healthcare platform roadmap while maintaining HIPAA compliance.
Requirements
- 5–7+ years of product development experience with highly technical products
- Product management or similar product development experience at Senior Product Manager level or above
- Experience tailoring messages for customers and executives
- Ability to communicate technical concepts and recent AI developments to technical and non-technical audiences
- Technical or related degree, or equivalent professional experience
- Interest in healthcare and improving patient or member experiences
Responsibilities
- Build and ship healthcare AI agents
- Identify healthcare AI-agent use cases and opportunities
- Discover and assess customer requirements
- Prepare and present agent demonstrations
- Address technical business-process challenges with customer counterparts
- Develop and improve virtual agents for healthcare workflows
- Prototype tools and features
- Shape the healthcare platform roadmap
Benefits
- Equity
- Flexible unlimited paid time off
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family-building benefits through Carrot
- Lunch, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons