Product Manager Agent Development Financial Services

Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.

San Francisco, United States
About Sierra

Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will partner with engineers and enterprise customers to build and ship AI agents. You will assess customer requirements, demonstrate agents, solve technical business-process challenges, improve virtual agents, and scope product features that support financial-services customers.

Requirements

  • 5–10+ years of product development experience with highly technical products
  • Product management or similar product development experience at Senior Product Manager level or above
  • Financial-services experience in banking, fintech, lending, payments, insurance, mortgages, or wealth management
  • Experience taking products from ambiguous customer problems through launch and scale
  • Technical fluency with API, data flow, system architecture, AI system, integration, and failure mode
  • Experience working with enterprise customers and communicating with executives and technical teams
  • Technical or related degree, or equivalent professional experience

Responsibilities

  • Build and ship enterprise-grade AI agents
  • Discover and assess customer requirements
  • Prepare and present agent demonstrations
  • Address technical business-process challenges with customer counterparts
  • Develop and improve virtual agents for customer needs
  • Drive strategic technical strategies for customers
  • Scope and implement product roadmap features

Benefits

  • Equity
  • Flexible unlimited paid time off
  • Medical, dental, and vision benefits for employees and their families
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family-building benefits through Carrot
  • Lunch, snacks, and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
Product Manager Agent Development Financial Services at Sierra | JobStash