Principal Product Designer
AI-powered marketing content and operations platform.
About Gradial
Gradial (gradial.com) is a Seattle-based AI-powered marketing operations platform automating content management and campaign workflows for enterprise marketing teams.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You'll shape what world-class design looks like at Gradial, working closely with the Head of Product, product engineers, FDEs, customer-facing teams, and company leadership to design an AI-native platform for enterprise marketing teams. You'll move between systems and craft every day: understanding complex workflows, mapping user journeys, prototyping new ideas, and polishing the details that make a product feel genuinely thoughtful.
Requirements
- 6-8 years of experience designing complex B2B, SaaS, enterprise, AI, workflow, productivity, or collaboration products.
- Portfolio demonstrating product thinking, systems thinking, interaction design, visual craft, and product impact.
- Ability to make complex workflows simple, clear, and trustworthy.
- Strong UX fundamentals in information architecture, interaction patterns, accessibility, usability, and design systems.
- Excellent visual and interaction design craft with strong attention to detail.
- Comfort working through ambiguity and turning loose problems into clear experiences.
- Strong product judgment regarding quality, simplification, and shipping.
- Clear communication and storytelling skills.
- Experience partnering with product, engineering, customer-facing teams, and leadership.
- Curiosity about AI-native products.
- Bonus: experience with AI, automation, enterprise workflow, martech, content, collaboration, productivity, design systems, research, analytics, UX audits, or technical teams.
Responsibilities
- Lead design for complex, high-impact product areas from early ambiguity through shipped product.
- Turn enterprise marketing workflows into intuitive, fast, trustworthy experiences.
- Define UX patterns for AI-assisted work, including direction, progress, outcomes, and recovery flows.
- Partner with product, engineering, customer-facing teams, and leadership on journeys, requirements, flows, and metrics.
- Create flows, prototypes, interaction models, and polished UI.
- Raise product quality through UX fundamentals, visual craft, accessibility, consistency, and taste.
- Evolve Gradial's design system, product patterns, and interaction standards.
- Use feedback, data, research, audits, and judgment to guide design decisions.
- Identify UX gaps and turn them into high-leverage improvements.
- Tell compelling product stories that align teams around user problems and design tradeoffs.
Benefits
- Medical, dental, and vision insurance
- 401K retirement plan
- Paid time off
- Paid sick leave
- Employee wellness programs
- Equity awards
- Performance-based bonuses
- Autonomy and ownership
- Meaningful impact with minimal bureaucracy