Principal Mainframe Performance and Capacity

Fidelity Investments is a privately held, Boston-headquartered financial services company providing investing, trading, retirement, wealth management, brokerage, workplace benefits, custody and clearing, and digital-asset services.

Maintainer signals as of 9/2/2026

Boston, Massachusetts, United States
About Fidelity Investments

Fidelity serves individual investors, employers, wealth-management firms, institutions, innovators, and charitable donors through diversified financial-services businesses. Current offerings include brokerage and trading, mutual funds and exchange-traded products, retirement and workplace savings, financial planning and advice, wealth management, institutional custody and clearing, and crypto/digital-asset products.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will perform hands-on capacity and performance engineering for mainframe middleware. You will investigate CICS, MQ, WAS, Kafka, and ODM workloads; analyze metrics and incidents; build repeatable reports, scripts, and dashboards; document findings; and support production, changes, and stress testing.

Requirements

  • Hands-on experience with one or more IBM mainframe middleware domains, including CICS, MQ, WAS, Liberty, Compute Grid, Kafka integration, or ODM
  • Working knowledge of z/OS, SMF/RMF data, GP/zIIP use, memory, Coupling Facility, zFS, log streams, and subsystem interactions
  • Experience in performance monitoring, problem determination, capacity reporting, application support, systems programming, or production engineering
  • Experience with analysis platforms such as SYSVIEW, IntelliMagic, OMEGAMON, SAS/MXG, Grafana, Datadog, Prometheus, VictoriaMetrics, or PostgreSQL
  • Ability to interpret technical metrics, isolate likely causes, test assumptions, and communicate findings
  • Typically 7 plus years of technology experience

Responsibilities

  • Analyze CICS performance, behavior, and application usage
  • Analyze IBM MQ queue managers, channels, connections, and tuning opportunities
  • Support WAS, Liberty, Java Batch, and Compute Grid workload analysis
  • Analyze Kafka MQ connector performance and tuning
  • Gather and analyze performance metrics from mainframe and observability tools
  • Create SAS and REXX programs for performance reporting and metric collection
  • Develop and maintain Grafana dashboards and Python-based metric collection
  • Investigate subsystem behavior using SYSVIEW and IntelliMagic
  • Analyze Java and JVM dumps and support problem determination
  • Document analysis methods, findings, recommendations, scripts, dashboards, and procedures
  • Participate in production support, incident analysis, change validation, stress testing, and after-hours support