Principal Account Manager
Designer Fund is a venture capital firm that invests in early-stage tech companies using design to improve health, sustainability, or prosperity for people. It backs founding teams, particularly those with design backgrounds, across sectors like fintech, healthcare, climate tech, and developer tools.
About Designer Fund
Designer Fund is an early-stage venture capital firm that invests in tech companies leveraging design to drive positive outcomes in health, sustainability, and financial prosperity. Its portfolio spans a wide range of sectors including financial infrastructure (Stripe), preventative health (Omada), collaborative tools (Notion), developer tools (Netlify), product management (Linear), payroll and benefits (Gusto), design tools (Framer), and healthcare infrastructure (Commure), among dozens of other companies across fintech, climate tech, healthcare, EdTech, and AI. The firm also runs 'Designer Founders,' a community and platform highlighting designers who have gone on to found and lead companies, reflecting its focus on backing design-driven founders and design-centric startups from early stages through growth and acquisition.
Skills
About the Role
You will be the face and voice of Via for our DACH partners, both internally and externally. You'll build genuine, durable relationships with cities, counties and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. This is a high-impact individual contributor role for someone ready to take full ownership of a strategic portfolio.
Requirements
- 7+ years of relevant experience in a client-facing role, whether in consulting, customer success, or a high-growth technology company
- An empathetic team player who takes pride in elevating those around them
- Quantitatively inclined and data savvy
- An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations
- A reliable, motivated self-starter
- Fluency in German (C2 or native-level) and English is required; additional languages are a plus
Responsibilities
- Own the success of transportation systems across your partner cities, serving as the primary point of contact for executive city and agency leadership
- Drive revenue growth across your portfolio by securing renewals, expanding existing contracts, and landing upsells through negotiations with senior stakeholders
- Act as a trusted advisor to partners, translating their needs into concrete service improvements using Via's full platform
- Analyze service performance data on a daily, weekly, and long-term basis, turning complex datasets into clear strategic decisions
- Advocate internally for your partners, working cross-functionally to champion new products and capabilities
Benefits
- Competitive compensation including equity
- Hybrid work and an office in the heart of Berlin, Mitte
- Weekly team lunch and breakfast
- Urban Sports Club membership
- Company pension scheme (bAV) with a 20% employer contribution
- 30 vacation days a year