Portfolio Manager
Wave is a mobile money company reinventing financial services across Africa. It lets users deposit, withdraw, and pay bills for free, send money for a 1% fee, and buy airtime instantly, serving everyday consumers who need affordable, accessible banking.
Projects
About Wave
Wave offers mobile money services designed to make banking modern and affordable, primarily for underserved populations across Africa. Its core product allows users to deposit and withdraw money for free, pay bills for free, send money to anyone for only 1%, and buy airtime instantly, backed by toll-free customer support and strong security. Wave operates across numerous African markets including Burkina Faso, Cameroon, Cote d'Ivoire, DRC, Gambia, Malawi, Mali, Niger, Senegal, Sierra Leone, and Uganda, with a global team building what it describes as 'the future of money, Africa-first.' The company emphasizes a distinct hiring philosophy and culture rooted in transparency, mission-driven work, honesty, and rapid iteration, serving individual consumers and agents who rely on Wave for everyday financial transactions.
Skills
About the Role
You will help grow Wave's Financial Services products, including consumer and merchant lending, savings, and insurance. Many of these products are new to market, and you will play a key role in evaluating performance and identifying growth opportunities. For the lending products, you will think creatively to develop iterative credit risk frameworks that let Wave responsibly provide funding to customers.
Requirements
- 8+ years of experience in lending in a portfolio management, credit risk or commercial management position, in a financial services or fintech company
- Experience in other financial products such as savings, insurance or payments is a strong advantage
- Excellent data analysis and interpretation skills
- Proven ability to create, implement and monitor credit risk strategies, with experience using non-traditional data sources to create credit decisioning frameworks
- Track record operating across multiple markets or regions
- Strong written and verbal communication skills
Responsibilities
- Work to maximize the growth and profitability of Wave's consumer and merchant Financial Service products across markets
- Deeply understand customer usage and behavior towards the product suite to generate insights that can be actioned into growth opportunities across the customer lifecycle
- Turn insight into action by experimenting and testing and rapidly scaling successful pilots, in partnership with product, marketing and growth teams
- Create frameworks to track and monitor key performance indicators and identify trends that impact business performance
- Optimize underwriting and line assignment approaches for the lending portfolio
- Rigorously deep dive into performance of each lending product against a full KPI scorecard, driving root cause analysis
- Identify relevant data sources to support risk modeling in markets where traditional credit bureaus are limited
- Develop collections and recovery strategies
- Monitor and track market and macroeconomic trends
Benefits
- Subsidized health insurance for you and your dependents
- Retirement contributions
- 6 months fully paid parental leave
- Subsidized fertility assistance
- Unlimited vacation with a 20-day minimum requirement
- $10,000 annual charitable donation matching
- Equity package