Physical Security Lead

Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.

Series E0 current maintainers0 active leads
San Francisco, United States
About Sierra

Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will build and own Sierra's global physical security program from the ground up, protecting people, offices, events, and information as the company grows across North America, Europe, and Asia. You'll set the strategy, standards, and operating model, govern access control and security systems, define security requirements for new offices, secure sensitive spaces, lead incident response and emergency preparedness, and plan security for events, executives, and travel. You'll partner closely with Workplace Technology, IT Engineering, Workplace, Security Engineering, People, and Legal.

Requirements

  • 8+ years in corporate physical security, global security, or security operations, including building or scaling a program at a fast-growing technology company
  • Track record of standing up a physical security function early-stage
  • Hands-on experience with cloud-based access control, video, and visitor management platforms (e.g. Verkada, Brivo, Avigilon Alta, Genetec, Envoy) and identity integration such as Okta
  • Experience with site risk assessments, threat assessments, and investigations
  • Calm, decisive incident leadership
  • Experience securing offices across multiple regions including Europe and Asia and managing vendors
  • Ability to build security programs employees welcome and communicate risk to executives and engineers
  • Based in San Francisco office with regular travel to other offices

Responsibilities

  • Assess risk across all sites and set a global physical security baseline with policies, standards, roadmap, budget, and metrics
  • Own strategy and governance for badge access, video, intrusion detection, and visitor management
  • Define security requirements for new offices and build-outs and partner with landlords, architects, and integrators
  • Secure sensitive spaces including TSCM sweeps and recording-device policies
  • Build a workplace violence prevention and behavioral threat assessment program
  • Own the Physical Security Policy and physical controls for compliance programs and customer security assessments
  • Own physical security incident response, investigations, and emergency plans; run drills and tabletop exercises
  • Plan security for all-hands meetings, customer events, and off-sites
  • Coordinate executive protection and travel risk management and manage guard and security services contracts

Benefits

  • Equity
  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, snacks, and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
Physical Security Lead at Sierra | JobStash