Crusoe designs, builds, and operates energy-first AI infrastructure. Its offerings include Crusoe Cloud for GPU-based training, fine-tuning, inference, and managed services, alongside AI-optimized data centers and energy infrastructure.

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Skills

Bash Bmc Cooling Data Center Dcim Gpu Hpc Idrac Ilo Incident Response Linux Mentoring Monitoring Power Python Tcp/Ip Troubleshooting

Candidate Availability

Onsite · Springfield · Required

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You'll help operate and scale AI cloud infrastructure in a hands-on technical leadership role. You'll lead troubleshooting and break-fix work on GPU servers, compute and storage, act as the senior escalation point during incidents, and oversee support tickets and technician workloads. You'll partner with vendors and facilities teams on power and cooling issues, lead site audits, support remote sites with monitoring and out-of-band tools, mentor junior engineers, manage infrastructure changes and join an on-call rotation.

Requirements

Strong hands-on experience supporting mission-critical data center environments
Advanced troubleshooting skills across GPU servers, compute, storage and enterprise hardware
Experience leading complex technical incidents
Proficiency with Linux administration and TCP/IP networking
Experience with remote management tools such as iLO, iDRAC and BMC
Familiarity with DCIM platforms, ticketing systems and monitoring tools
Understanding of data center power, cooling and environmental systems
Strong technical judgment, communication skills and ability to mentor

Responsibilities

Lead troubleshooting, break-fix and complex investigations on GPU servers, compute, storage and supporting infrastructure
Serve as senior technical escalation point for incident response
Oversee support tickets and prioritize technician workloads
Partner with vendors, landlords and facilities teams to resolve power, cooling and infrastructure issues
Lead site audits and implement improvements to increase uptime and efficiency
Support remote data center locations using monitoring and out-of-band management tools
Mentor junior engineers and contribute to documentation and best practices
Manage infrastructure changes and participate in on-call rotation

Benefits

Equity packages
Restricted Stock Units
Paid time off, paid holidays & leave of absence programs
Health, dental & vision insurance
Employer contributions to HSA account
Paid parental leave
Paid life insurance, short-term and long-term disability
Professional development & tuition reimbursement
Mental health & wellness support
Commuter benefits (parking & transit)
Cell phone stipend
401(k) with company match up to 4% of salary
Volunteer time off
Global travel insurance & emergency assistance
Daily meals allowance
Additional location-specific perks & programs
Bonus