Data Center Operations Manager

Skills

About the Role

You will lead a shift-based team of data center technicians and own day-to-day site operations and the full hardware lifecycle. You will organise shifts, oversee rack-and-stack, cabling, break/fix and inventory, coordinate cluster deployments and expansions, lead incident response, build procedures and runbooks, hire and coach technicians, and liaise with the colocation provider. You will take part in an on-call rotation.

Requirements

• Hands-on experience in data-center operations or comparable critical infrastructure
• Experience leading shift-based technical teams with strong server hardware, rack-and-stack and structured cabling knowledge
• Working knowledge of copper and fibre installation, optics and link-level troubleshooting
• Experience managing hardware deployments, incidents and inventory
• Strong operational judgement
• Comfort in ambiguous, fast-evolving environments
• Strong people-management skills
• Professional fluency in English

Responsibilities

• Lead, support and develop a shift-based team of Data Center Technicians
• Organise shift coverage, workload, priorities and handovers
• Own the hardware lifecycle including receiving, inventory, deployment, break/fix, RMAs and decommissioning
• Ensure rack-and-stack, component replacement and cabling are completed safely
• Coordinate cluster deployments, capacity expansions and hardware refreshes
• Lead on-site response to hardware and connectivity incidents
• Build and improve operating procedures, runbooks and safety practices
• Maintain accurate records of assets, inventory and incidents
• Recruit, onboard, coach and manage technicians
• Monitor provider communications on power, cooling, security and facility events
• Escalate concerns to the colocation provider and Verda stakeholders
• Participate in on-call rotation

Benefits

• Cash and equity compensation
• Local benefits