People Operations Generalist
webAI is an Austin-based sovereign AI company developing local-first, specialized AI systems that organizations can build, deploy, and operate on infrastructure they own.
Projects
About webAI
webAI provides collaborative intelligence software centered on the webAI App, specialized Personas, and its Intelligence Delivery Network. Its platform is designed to keep intelligence close to organizational data and hardware, support private and specialized models, and enable teams to build, share, and improve AI without relying exclusively on centralized cloud systems.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage day-to-day employee experience and provide HR support to employees and managers during a leave coverage period. You will answer policy and benefits questions, guide routine employee relations matters, support offboarding and leave administration, coordinate employment changes, maintain confidential documentation, and escalate higher-risk issues appropriately. You will also work with internal stakeholders on employee matters, compliance requests, reporting, engagement, and People Operations initiatives.
Requirements
- 3–5+ years of experience in Human Resources, People Operations, or an HR Generalist role
- Experience supporting employee relations and day-to-day HR matters
- Working knowledge of federal and state employment laws and HR compliance requirements
- Experience supporting benefits, employee leaves, offboarding, and employment changes
- Ability to provide HR guidance and escalate higher-risk matters
- Experience handling confidential employee information
- Written and verbal communication skills
Responsibilities
- Serve as a day-to-day People Operations resource for employees and managers
- Respond to employee questions about policies, benefits, leave, workplace practices, and HR matters
- Guide managers on employee relations, policy interpretation, attendance, documentation, and employee issues
- Support employee relations investigations, documentation, and escalation of complex matters
- Support offboarding activities for resignations and terminations
- Assist with benefits administration and qualifying life events
- Support employee leave administration and vendor coordination
- Process promotions, compensation adjustments, title changes, transfers, and employment updates
- Provide HR guidance to the People Operations Support Specialist
- Partner with the VP of Operations on People-related matters
- Coordinate with Finance, IT, Recruiting, Legal, and department leaders on employee matters
- Support employee engagement, culture, recognition, reporting, compliance, and People Operations initiatives
- Maintain confidentiality and documentation for sensitive employee matters
- Ensure consistent adherence to People Operations procedures and policies