People Ops Coordinator

Skills

About the Role

You will support daily HR operations, including benefits administration, onboarding and offboarding, employee records, payroll preparation, HR systems, and employee questions. You will coordinate with benefit providers and payroll, maintain accurate documentation, prepare reports, improve procedures, and handle confidential information responsibly.

Requirements

• 2–4 years of experience in HR coordination, benefits administration, payroll support, or a related role
• Working knowledge of employee benefits and common HR processes
• Experience with HRIS, payroll, benefits, or applicant-tracking systems
• Proficiency with spreadsheets, email, and document-management tools
• Clear written and verbal communication
• Ability to handle confidential information responsibly
• Ability to manage several deadlines accurately

Responsibilities

• Coordinate employee enrollment, changes, and terminations for benefit plans
• Support annual open enrollment communications and information sessions
• Review benefit and payroll data and resolve discrepancies
• Respond to employee questions about benefits, eligibility, claims, and life events
• Work with benefit brokers, insurance carriers, and other vendors
• Maintain required benefits notices and documentation
• Support COBRA administration, leave coordination, and benefits reporting
• Coordinate onboarding and offboarding activities
• Maintain employee data and troubleshoot HRIS workflows
• Process employee status, compensation, manager, and personal-information changes
• Assist with payroll preparation by reviewing benefit deductions and employee changes
• Prepare HR reports and employment verification requests
• Document and improve HR procedures
• Support employee programs, audits, and compliance activities
• Provide timely responses to routine HR and benefits inquiries
• Escalate sensitive or complex matters to appropriate HR team members